Contact information

Last updated: July 22, 2026

If you have questions about an order, shipping, returns, refunds, or MigoPaw products, please contact us using the information below.

Business Information

Store Name: MigoPaw
Legal Business Operator: Rachid Attia
Business Type: Moroccan Auto-entrepreneur / Sole Proprietor

Business Address:
MigoPaw
IMM 25, NR 21, BLOC G, SALAMA 4
Kenitra 14000
Morocco

MigoPaw is an online pet lifestyle store operated by Rachid Attia from Kenitra, Morocco. We offer selected everyday products for pets and pet lovers, including pet accessories, pet parent gifts, pet home and living items, pet apparel, and pet essentials.

Customer Support

Customer Support Email:
support@migopaw.com

Customer support is currently provided by email and through our online contact form. If your message concerns an existing order, please include your order number so that we can review your request more efficiently.

Pricing and Currency

All store prices are displayed in USD. Your bank, card issuer, or payment provider may apply its own currency conversion rate or transaction fees based on your location and selected payment method.

Supported Markets

MigoPaw currently accepts orders only from the following supported launch countries:

  • United States
  • United Kingdom
  • Austria
  • Belgium
  • France
  • Germany
  • Italy
  • Netherlands
  • Spain

Shipping to Morocco, Canada, and all other countries is not available at launch. If a country or region is not available during checkout, we do not currently accept orders for delivery to that destination.

Shipping Information

MigoPaw offers Free Standard Shipping on all orders delivered to our supported launch countries. Shipping costs are included in product prices, and supported orders will show Free Standard Shipping at checkout.

Processing, fulfillment, and delivery times vary depending on the product type, production requirements, supplier handling time, fulfillment partner, shipping carrier, and destination.

Estimated delivery times are usually:

  • Made-on-demand products: 5–13 business days for the United States, 6–15 business days for the United Kingdom, and 6–17 business days for supported European countries.
  • Supplier-fulfilled products: 7–15 business days for the United States and United Kingdom, and 7–20 business days for supported European countries.

Supported European countries currently include Austria, Belgium, France, Germany, Italy, Netherlands, and Spain.

Delivery times are estimates only and are not guaranteed. The delivery estimate displayed during checkout applies to that order. Please review our Shipping Policy for complete processing, delivery, customs, and tracking information.

Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the item, packaging, shipping label, and reported issue.

Business Registration

MigoPaw is operated by Rachid Attia as a registered Moroccan Auto-entrepreneur / sole proprietor. Legal business and customer support information is provided on this page for transparency and customer communication.

For assistance, contact us at support@migopaw.com or use the contact form available on our Contact page.