Privacy policy

Privacy Policy

Last updated: June 27, 2026

MigoPaw operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a clear and reliable shopping experience. MigoPaw is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, use our Services, make a purchase, contact us, subscribe to communications, or otherwise interact with MigoPaw.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, and disclosed as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact details, including your name, email address, phone number if provided, billing address, and shipping address.
  • Order and transaction information, including products you view, add to cart, purchase, return, cancel, or inquire about, as well as order history and transaction details.
  • Payment-related information, including payment confirmation, payment method details, billing details, and transaction status. Payment card information is processed securely by Shopify and authorized payment service providers.
  • Account information, including login details, account preferences, saved addresses, and order history if you create a customer account.
  • Communications with us, including information you provide when contacting customer support, requesting help with an order, or sending questions about products, shipping, returns, or refunds.
  • Fulfillment and delivery information, including order items, shipping destination, tracking details when available, fulfillment status, and delivery-related information needed to process and ship your order.
  • Device and technical information, including browser type, device type, IP address, operating system, network information, cookies, and similar identifiers.
  • Usage information, including how you interact with our website, pages, products, checkout, emails, and Services.
  • Marketing preferences, including whether you subscribe to marketing emails or choose to opt out.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you place an order, create an account, contact us, subscribe to emails, or provide information through the Services.
  • Automatically through the Services, including through cookies and similar technologies when you visit or interact with our website.
  • From service providers, including Shopify, payment providers, fulfillment partners, shipping partners, analytics providers, customer support tools, marketing tools, and fraud prevention tools.
  • From third-party partners, where permitted by applicable law and relevant to providing, securing, fulfilling, improving, or measuring the Services.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Providing the Services. We use personal information to process orders, confirm purchases, arrange fulfillment, provide shipping updates, manage customer accounts, process returns or refunds, and provide customer support.
  • Order fulfillment and shipping. We use order and shipping details to prepare, fulfill, and deliver products through our fulfillment partners, suppliers, and shipping partners.
  • Payment processing. We use payment-related information to process transactions, verify payment status, prevent fraud, and complete purchases through Shopify and authorized payment service providers.
  • Customer support. We use your information to respond to questions, resolve order issues, review return requests, handle damaged, defective, or incorrect item reports, and communicate with you about your order or account.
  • Marketing and advertising. Where permitted by law, we may use personal information to send marketing emails, show relevant advertisements, measure marketing performance, and improve our promotions. You can opt out of marketing emails at any time using the unsubscribe link in our emails.
  • Website improvement. We may use usage and device information to understand how customers use our website, improve product pages, improve checkout, maintain website performance, and improve the shopping experience.
  • Security and fraud prevention. We use personal information to help protect our store, detect fraud, prevent unauthorized activity, verify transactions, and maintain a secure shopping environment.
  • Legal compliance. We may use personal information to comply with applicable laws, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business, operational, fulfillment, security, and legal purposes, including:

  • With Shopify, which hosts and powers our online store.
  • With payment service providers to securely process payments, verify transactions, and prevent fraud.
  • With fulfillment partners and suppliers to process, prepare, produce when applicable, fulfill, and ship orders.
  • With shipping carriers and delivery partners to deliver orders and provide tracking information when available.
  • With service providers that support website hosting, analytics, customer support, email communication, marketing, fraud prevention, and store operations.
  • With marketing and advertising partners, where permitted by law, to help measure and improve campaigns.
  • When required to comply with applicable laws, legal obligations, law enforcement requests, court orders, or government requests.
  • In connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.

Fulfillment Partners and Suppliers

Some MigoPaw products are made on demand or fulfilled through third-party fulfillment partners and suppliers. When needed to fulfill an order, we may share order details, customer name, shipping address, product information, and contact details with the relevant fulfillment partner, supplier, or shipping carrier.

These partners use the information they receive to prepare, produce when applicable, fulfill, ship, track, or support your order. They may process information in countries outside your country of residence as part of their fulfillment and logistics operations.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify and other service providers that may be located outside your country of residence.

To learn more about how Shopify uses personal information, you can visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy/app-users. Depending on where you live, you may exercise certain privacy rights through Shopify at https://privacy.shopify.com/en.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences, support checkout, improve performance, support analytics, prevent fraud, and provide relevant marketing where permitted by law.

Cookies may be used by MigoPaw, Shopify, analytics providers, advertising partners, and other service providers that help us operate and improve the Services.

You may be able to manage cookies through your browser settings or through available privacy controls on our website. Disabling some cookies may affect website functionality, account features, cart behavior, or checkout performance.

Marketing and Communication Choices

If you subscribe to marketing emails, we may send you updates about products, promotions, store news, or related content. You can opt out of marketing emails at any time by using the unsubscribe link included in our emails.

We may still send non-marketing messages related to your orders, account, shipping, returns, refunds, security, customer support, or policy updates.

Targeted Advertising and Data Sharing Choices

We do not sell personal information for money. However, depending on where you reside, certain analytics, advertising, or data sharing activities may be considered a “sale,” “sharing,” or targeted advertising under applicable privacy laws.

Depending on your location, you may have the right to opt out of certain data sharing, targeted advertising, or similar activities. You may contact us using the contact details below to request assistance with privacy choices available to you.

Where required by applicable law and supported by our systems or service providers, we may recognize browser-based privacy signals such as Global Privacy Control.

Third-Party Websites and Links

The Services may include links to websites or online platforms operated by third parties. If you follow links to websites not controlled by MigoPaw, you should review their privacy policies and terms. We are not responsible for the privacy, security, accuracy, availability, or practices of third-party websites.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so we can review and delete the information where required by law.

Security

We use reasonable measures to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee perfect security.

Data Retention

We retain personal information for as long as necessary to provide the Services, complete transactions, manage customer support, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, tax and accounting obligations, fraud prevention needs, and customer support requirements.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

  • Right to access or know the personal information we hold about you.
  • Right to delete personal information we maintain about you, subject to legal exceptions.
  • Right to correct inaccurate personal information.
  • Right to portability, where applicable.
  • Right to object to certain processing activities, where applicable.
  • Right to restrict processing, where applicable.
  • Right to opt out of certain data sharing, targeted advertising, or marketing activities, where applicable.
  • Right to withdraw consent, where we rely on consent to process personal information.

You may exercise these rights by contacting us using the contact details below. We may need to verify your identity before processing your request, as permitted or required by law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

UK and European Economic Area Rights

If you reside in the United Kingdom or the European Economic Area, you may have additional rights under applicable data protection laws, including the right to request access to your personal information, request correction or deletion, object to certain processing, request restriction of processing, request portability where applicable, withdraw consent where applicable, and lodge a complaint with your local data protection authority.

Where required by applicable law, we rely on legal bases such as performance of a contract, legitimate interests, consent, and legal compliance to process personal information.

United States Privacy Rights

Depending on your state of residence, you may have rights to access, delete, correct, or obtain a copy of certain personal information, and to opt out of certain data sharing, targeted advertising, or profiling activities where applicable.

You may submit a privacy request by contacting us using the contact details below. We may need to verify your identity before completing your request.

International Transfers

We may transfer, store, and process personal information outside the country where you live, including in countries where Shopify, fulfillment partners, suppliers, shipping carriers, or service providers operate.

Where required by applicable law, we rely on recognized transfer mechanisms or appropriate safeguards to protect personal information transferred internationally.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may also have the right to contact your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, service providers, fulfillment partners, legal requirements, or business operations. We will post the revised Privacy Policy on this website and update the “Last updated” date above.

Contact

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Store Name: MigoPaw
Business Operator: Rachid Attia
Email: migopaw.store@gmail.com
Phone: Not available at this time
Business Address: MigoPaw, Salama 04 IMM 25, N 21, Kenitra 14000, Morocco